All About Email - The Last Word in Email Publishing

Thursday, April 14, 2011

The non specific offer

There seems to be a rather disturbing trend developing in NZ email marketing - I feel safe being specific about the location because I have not seen it anywhere else.

I call it the non specific offer (NSO) - and I have had 4 or 5 of them this week. NSO emails all seem to look the same - a lot of preview pane real estate taken up with branding, and then an offer without details - usually along the lines of click here to learn more.

It is often as non specific as telling you no more than the identity of the retailer and some general details - 15% off special deals this month, for example.

Putting aside the obvious accusation of laziness as a reson for it, I wonder if it is good practice - I mean, presumably some though has gone into it as a strategy?

Conventional wisdom says that emails and related calls to action should be focussed - well, it's certainly that. But I think it lacks engagement. And it's too assumptive - there's no bait on the hook, not really.

It seems to me the sort of marketing that might work better on Facebook or the like. It's reactive. Emaio is a very personal level of dialogue, and the NSO seems to leave that behind - sending a flyer isn't personal.

So I don't think it will work. But it will be interesting to see if it catches on.

No comments: